Privacy Policy - Wichita Garage Door Experts

Your privacy matters to us. Wichita Garage Door Experts (“we,” “us,” or “our”) is committed to protecting the personal information you share when you use our website or contact us for service. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

Information We Collect

We collect information in two ways, directly from you and automatically through your use of our website.

Information you provide directly:

Your name, phone number, and email address when you request a quote or schedule service
Your service address or property location needed to dispatch a technician
Details about your garage door issue or service request
Payment information processed securely through our payment partners
Messages or questions you send through our contact form

Information collected automatically:

Information We Collect

We use the information we collect to run our business and serve you well. Specifically, we use it to:

Schedule and complete garage door repair, installation, and maintenance jobs
Contact you about your appointment, provide estimates, and follow up on completed work
Process payments and send invoices or receipts
Respond to inquiries, complaints, or warranty claims
Send occasional service reminders or promotions (you may opt out at any time)
Improve our website, services, and customer experience
Comply with applicable laws and protect our legal rights

We do not sell your personal information to third parties for their own marketing purposes.

Sharing Your Information

We share your information only when necessary to provide services or meet legal obligations. We may share with:

Service providers — such as scheduling software, payment processors, and communication tools that help us run our business. These vendors are contractually required to protect your data.
Subcontractors or technicians — on a need-to-know basis to complete your service (e.g., your name and service address)
Legal authorities — when required by law, court order, or to protect the safety of our customers and employees
Business successors — in the event of a merger, acquisition, or sale of business assets, with notice to affected customers

We never sell, rent, or trade your personal information to advertisers or data brokers.

Cookies & Tracking Technologies

Our website uses cookies, small text files stored on your device, to improve functionality and understand how visitors use our site. We may use:

Essential cookies — required for basic site functions like form submissions
Analytics cookies — tools such as Google Analytics that help us understand site traffic and behavior in aggregate
Marketing cookies — used to measure the effectiveness of advertising campaigns (e.g., Google Ads conversion tracking)

You can disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality. Most browsers also allow you to opt out of interest-based advertising through their privacy settings.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encrypted data transmission (SSL/TLS), secure payment processing, and limited employee access to customer records on a need-to-know basis.

No method of transmission over the internet is 100% secure. If you have concerns about a security issue, please contact us immediately using the details at the bottom of this page.

We retain your information only as long as necessary to provide services, fulfill legal obligations, or resolve disputes, after which it is securely deleted or anonymized.

Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

Access — request a copy of the personal information we hold about you
Correction — ask us to correct inaccurate or incomplete information
Deletion — request that we delete your personal data, subject to legal retention requirements
Opt-out of marketing — unsubscribe from promotional emails at any time using the link in any email or by contacting us directly
Data portability — receive your data in a structured, commonly used format where applicable

To exercise any of these rights, contact us using the information in the Contact section. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling a request.

Children's Privacy

Our services are intended for adult homeowners and property managers. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will promptly delete it. If you believe a child has provided us with personal information, please contact us right away.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make significant changes, we will update the “Effective Date” at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us directly. We’re here to help.

Wichita Garage Door Experts

Phone +1 316-333-4366

Email: info@wichitagaragedoorexperts.com

Address: 3510 W Harry St, Wichita, KS 67213, United States

Name: Adnan Shahid

Date: 20-05-2026